WEBSITE PRIVACY POLICY

Cardinal Clinic is the trading name of Bishops Lodge Limited, a private company registered in England under number 01207698. Our registered office is at Oakley Green, Windsor, Berkshire, SL4 5UL.

This privacy policy explains how we use any personal information we collect about you when you use this website.

Bishops Lodge Limited (collectively referred to as “Cardinal”, “we”, “us” or “our” in this privacy notice) is the controller and responsible for your personal data collected when you use this website.

WHAT INFORMATION DO WE COLLECT ABOUT YOU?

We collect information about you when you register your interest with us or contact us on enquiry forms through this website.  We use Google Analytics to monitor use of our website.  Goggle Analytics uses cookies to help analyse how people use our site and this information may include your IP address and the pages you visit.  You may refuse the use of cookies using your browser’s settings.

COOKIES

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information.  This information is used to track visitor use of the website and to complete statistical reports on website activity.

For further information visit www.aboutcookies.org or www.allaboutcookies.org

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser.  However in a few cases some of our website features may not function as a result.

HOW WILL WE USE THE INFORMATION ABOUT YOU?

We collect information about you in order to answer your query and, if you agree, to email you about services we think may be of interest to you.

We may use your information collected from the website to personalise your repeat visits to the website.

Cardinal Clinic will not share your information with anyone else, without your permission.

MARKETING

With your consent we will send you from time to time, information about services of ours which may be of interest to you.  You may opt out at a later date.

You have a right at any time to stop us from contacting you for marketing purposes.  If you no longer wish to be contacted for marketing purposes, please inform us here: info@cardinalclinic.co.uk

ACCESS TO YOUR INFORMATION AND CORRECTION

You have the right to request a copy of the information that we hold about you.  If you would like a copy of some or all of your personal information, please email or write to us at the address listed below under ‘How to contact us’.

We want to make sure that your personal information is accurate and up to date.  You may ask us to correct or remove information you think is inaccurate.

See below for more information on your legal rights.

OTHER WEBSITES

Our website contains links to other websites.  This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

CHANGES TO OUR PRIVACY POLICY

We keep our privacy policy under regular review and we will place any updates on this web page.  This privacy policy was last updated on14th My 2018.

HOW TO CONTACT US

Please contact us if you have any questions about our privacy policy or information we hold about you:

Please address your correspondence to the Chief Privacy Officer.

FURTHER INFORMATION

Specific information relating to privacy notices for patients and employees are provided s part of the employment process or patient process:

YOUR LEGAL RIGHTS

You have the right to:

Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent.