Cancellation Policy
Introduction
The terms “we”, “us”, “our” and “ours” when used in this Cancellation Policy mean Cardinal Clinic. The terms “you”, “your” and “yours” when used in this Cancellation Policy mean anyone using our services.
At Cardinal Clinic, we strive to provide the best possible care and service to all our patients. To maintain the highest standard of care and ensure efficient scheduling of appointments, we have implemented the following cancellation policy:
Cancellation Notice
Cancellation notice requirements may vary depending on the clinician who is treating the patient. Patients are encouraged to discuss the cancellation notice applicable to their appointments directly with their respective clinician.
If not stated otherwise by the respective clinician, we ask you to provide us with at least 48 hours’ notice if you need to cancel or reschedule your appointment.
Late cancellations and No-Shows
Cancellations made with less than the specified period of notice or failure to show up for the scheduled appointment without prior notification may make you liable to cover the full cost of the appointment.
Rescheduling and emergency situations
We understand that unforeseen circumstances may arise. If you need to reschedule your appointment, please contact us as soon as possible and we will try to accommodate your request.
In case of emergencies or sudden illness preventing you from attending your appointment, please notify us as soon as possible.
Policy Acknowledgement
By scheduling an appointment with Cardinal Clinic, you acknowledge and agree to abide by the terms of our cancellation policy.
Last updated on 03/05/2024