Patient Information

Everything you need to know about your care at Cardinal Clinic. Whether you are considering treatment, preparing for admission, or supporting a loved one, you will find detailed guidance below.

Self-Referral

At Cardinal Clinic, you can refer yourself directly for assessment and treatment. You do not need a...

GP Referrals

We welcome referrals from GPs, psychiatrists, psychologists, and other healthcare professionals. To...

Assessments

Your initial assessment is a structured conversation with a senior clinician, designed to...

ADHD Assessment

Cardinal Clinic offers a comprehensive adult ADHD assessment conducted by a consultant psychiatrist...

Fees & Finance

We believe in transparency. Before you begin treatment, we will provide a clear, written estimate...

Cancellation Policy

We require at least 48 hours' notice for cancellation or rescheduling of outpatient appointments....

Visiting Information

Visitors are welcome during designated visiting hours: 2pm-4pm and 6pm-8pm daily. Visiting times...

Admission Process

Before admission, you will have completed an assessment and agreed a treatment plan with your...

What to Expect

The first step is simply getting in touch. You can call us, email us, or complete the enquiry form....

Insurance

Cardinal Clinic is recognised by all major private medical insurance providers, including: Bupa,...

CAMHS Referrals

Cardinal Clinic accepts referrals for young adults (typically 18+) transitioning from Child and...

Day Care Programme

Our day care programme offers intensive, structured therapy during the day while allowing you to...

Outpatient Treatment

Outpatient treatment involves regular appointments with a consultant psychiatrist, psychologist, or...

Inpatient & Residential Treatment

Residential treatment provides 24/7 clinical care in a safe, structured, and therapeutic...

Family Support

Mental health conditions affect not just the individual but the whole family. At Cardinal Clinic,...

Discharge Planning

Discharge planning begins on the day of admission. From the outset, your treatment team will be...

Complaints

We are committed to providing the highest standards of care. If something has fallen short of your...

Medication Information

Medication is one tool in our clinical toolkit — not a standalone treatment. When we prescribe...

Your Rights

Your treatment and all information you share with us is strictly confidential. We will not share...

Patient Information | Cardinal Clinic | Cardinal Clinic