Privacy Policy
How Cardinal Clinic collects, uses, and protects your personal information.
Cardinal Clinic is committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
Data Controller
Cardinal Hospital Limited (trading as Cardinal Clinic), Oakley Green, Windsor, Berkshire, SL4 5UL.
Information We Collect
We may collect personal information including your name, contact details, medical history (where relevant), and any information you provide when making an enquiry or booking an appointment.
How We Use Your Information
We use your personal data to respond to enquiries, arrange assessments and treatment, maintain clinical records, and comply with our legal and regulatory obligations.
Cookies and Analytics
We use a small number of cookies to make this site work and to understand how visitors use it. The cookie banner shown on your first visit gives you control over the optional categories.
Necessary cookies
These keep the site functioning — for example, remembering whether you have accepted the cookie banner. They cannot be turned off.
Anonymous analytics (no cookies)
We use Umami, a privacy-first analytics tool that we self-host. It counts page visits and broad traffic sources without setting any cookies, without collecting personal data, and without tracking you across other websites. Because no personal data is stored, UK regulations do not require us to ask your permission, but we are telling you about it for transparency.
Google Analytics (only with your permission)
If you accept analytics cookies on the banner, we additionally enable Google Analytics 4, operated by Google Ireland Limited. This sets cookies on your device and provides more detailed reporting on how visitors interact with the site. We have IP-anonymisation enabled, so your IP address is never stored in full. You can withdraw permission at any time by clearing this site's cookies and choosing "Necessary Only" when the banner reappears.
Your Rights
Under UK GDPR you have the right to access the personal data we hold about you, to ask us to correct or delete it, to object to certain types of processing, and to lodge a complaint with the Information Commissioner's Office (ico.org.uk). To exercise any of these rights, please contact us using the details below.
Contact Us
If you have any questions about this privacy policy, please contact us at [email protected] or call +44 (0)1753 869755.