Mental Health Support

We are not a crisis service and are unable to provide support for mental health crisis unless you have previously been an in-patient with us.

If you have not been an in-patient with Cardinal Clinic and are experiencing a crisis, the following services may be able to help. Alternatively, you may contact your GP. If you are in a life-threatening situation, please visit your local hospital emergency department or phone 999.

If you have been a Cardinal Clinic in-patient, you will have been given a Support Card with our phone number on it. Please use it if you need us.

Crisis and Contingency Planning

In an emergency, call 999 or go to your local A&E department.

For advice, but not an emergency, call 111.

You can also contact your GP surgery and ask for an emergency appointment.

Helpful resource: Stay Alive app.

Local Crisis Support:

Berkshire Mental Health Crisis Team:

Phone –  0300 365 2000 or 0800 129 9999

Surrey Mental Health Crisis Helpline:

• Phone – 0800 915 4644
• SMS text – 07717 989 024

Open 24 hours a day, 365 days a year for mental health advice and support; Please note this service is only available to adults aged 18 years and over.

Buckinghamshire

Bucks CAMHS (under 21’s) – 01865 901 951

Aylesbury Vale AMHT – 01865 901 287

Chiltern AMHT – 01865 901 344

Safe Havens:

Safe Havens (provide out-of-hours help and support to people and their carers who are experiencing a mental health crisis or emotional distress).

Are open evenings, weekends and bank holidays in:

• Aldershot
• Epsom
• Guildford
• Redhill
• Woking

Each Safe Haven is also currently offering online services. These are open from 6-11pm, seven days a week. Aldershot is open longer hours at weekends, from 12.30pm-11pm.

Safe Havens Website 

Other Safe Haven Information:

Oxford Safe Haven – 01865 903 037

(open 7 days a week from 6pm until 10pm; The referral line is open from 12pm to 9pm on Tuesday, Wednesday, and Thursday, and from 5pm till 9pm on Friday, Saturday, Sunday and Monday.)

Banbury Safe Haven – 01295 270 004 or 07851 246 546

(open on Friday, Saturday, Sunday & Monday from 6.00pm until 10.00pm; referral line is open from 5.00pm on the day of the service and the last entry is at 9.00pm

Buckinghamshire (High Wycombe) Safe Haven – 01494 218098

(open 7 nights a week from 6pm until midnight)

Buckinghamshire (Aylesbury) Safe Haven – 01296 453017

(open Sunday, Monday, Tuesday, and Wednesday from 6pm – midnight)

Oxfordshire Mind Information Line – 01865 247 788

(open 9.30am to 4.30pm Mon – Thurs, Fri 9.30am to 4.00pm)

London Crisis Lines:

West London

Crisis line – 0800 328 4444

Central and North West London

Crisis line – 0800 0234 650

South London

Crisis line – 0800 731 2864 (Option 1) 

Other Helplines:

SANEline:

Specialist emotional support, guidance and information for people affected by mental illness, their families and carers.

Phone 0300 304 7000

(open 4.30pm – 10.30pm every day)

Outside these hours, leave a message on 07984 967 708 giving your first name and a contact number, and one of our professionals or senior volunteers will call you back as soon as practicable

PAPYRUS / HOPELINEUK:

For anyone under 35 with thoughts of suicide, or anyone concerned that a young person may be having thoughts of suicide (open 9am – midnight every day of the year).

Phone – 0800 068 41 41

Text – 07860 039 967

Samaritans:

A listening service to help you talk through your concerns, worries and troubles.

Phone – 116 123

(24 hours every day)

Samaritans Website

MIND

How to plan for a crisis:

Mind Website

Phone – 0300 123 3393

(Monday to Friday, 9am to 6pm)

Crisis help search NHS:

NHS Crisis Support Website

Anxiety UK:

Charity providing support if you have been diagnosed with an anxiety condition.

Phone – 03444 775 774

(Monday to Friday, 9.30am to 5.30pm)

Text – 07537 416 905

CALM:

Campaign Against Living Miserably, for men aged 15 to 35.

Phone – 0800 58 58 58

(daily, 5pm to midnight)

No Panic:

Voluntary charity offering support for sufferers of panic attacks and obsessive-compulsive disorder (OCD). Offers a course to help overcome your phobia or OCD.

Phone – 0300 772 9844

(daily, 10am to 10pm)

24 Crisis Line – 01952 680835

Refuge:

Advice on dealing with domestic violence.

Phone – 0808 2000 247

(24-hour helpline)

Alcoholics Anonymous national helpline:

Phone– 0800 9177 650

National Gambling Helpline:

Phone: 0808 8020 133

(24 hours, 7 days a week)

Narcotics Anonymous:

Phone: 0300 999 1212

(Every day, 10am to midnight)

Beat:

UK charity for eating disorders.

Phone – 0808 801 0677 (adults)

Phone – 0808 801 0711 (for under-18s)

Phone – 0808 801 0811 (Students)

(Every day. Weekdays 12 noon – 8pm, weekends 4pm – 8pm)

Relate:

The UK’s largest provider of relationship support.

Relate’s Website