We understand coming to the Clinic for your first consultation can make some people feel anxious. You probably have not been to Cardinal Clinic before and may not have experienced mental healthcare previously. You may not know what to expect or where to go and this can give rise to feelings of anxiety. Hopefully we can provide a little information that will help.
Finding Your Way Here
Full directions to finding Cardinal Clinic can be found by clicking on this link: Directions to Cardinal Clinic
You may have been advised which building your first appointment will be held in and you are welcome to go directly to that building. If you have any concerns, you may find it easier to head towards the Main House initially. We will then point you in the right direction for your appointment.
If you are travelling by car, we have free onsite parking immediately outside each of our buildings.
Before Seeing Your Clinician
Each of our buildings has its own reception area. Please let a member of our friendly Reception Team know that you have arrived for your appointment. If it’s your first appointment, you will have been sent some forms to complete. Please let the Reception Team have these so they can be passed on to the Admin staff. It’s not a problem if you forget or misplace the forms. The Reception Team will give you a new set of forms to complete.
If it is your first appointment, it might be worth arriving a little earlier so that we can make sure that all the administrative things are completed before seeing your clinician.
After signing in, you can take a seat in our comfortable lounge (known as the music room) and help yourself to refreshments.
Your First Consultation
At the time of your appointment, the clinician will come and meet you and take you to a consulting room. The clinician will look at how best to address the issues you are facing. They will discuss a care plan with you which could include medication and/or referral to a therapist if they feel it is appropriate. You will have the opportunity to ask questions and talk about any concerns you may have.
Before the end of the consultation, your clinician will ensure that you have a clear understanding of the next steps and any follow-up appointments required.
A calm environment dedicated to your care
Rated ‘Outstanding’ for care and overall ‘Good’ by the Care Quality Commission, Cardinal Clinic works tirelessly to offer an elevated patient experience from exquisite and fresh chef-prepared meals, to comfortable and relaxing accommodations. Situated in a private estate in the heart of Windsor’s green belt, residential in-patient care, day care and out-patient services are offered.